Introduction
Samraat Traders ("we", "our", or "us") operates the Electric Scooty App. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and delivery address when you create an account or place an order.
- Authentication Data: Login credentials and Google Sign-In information.
- Transaction Data: Order history, payment information, and service booking details.
- Device Information: Device type, operating system, and push notification tokens.
How We Use Your Information
We use the collected information for:
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Sending order updates and promotional communications
- Improving our app and services
- Ensuring security and preventing fraud
Data Storage and Security
Your data is securely stored using Firebase services with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We use the following third-party services:
- Firebase: Authentication, database, and cloud storage
- Google Sign-In: Social authentication
- Google Fonts: Typography
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You can request account deletion at any time through our Account Deletion Request page.
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: mohitsamraat4@gmail.com